State Farm® Insurance Agent Sharon Pound

"Customer Service is just amazing here! ALISHA has not once failed to assist me on anything and everything I needed help with. She's that agent that reaches out just to make sure everything is okay. I consider that great customer service. I have been a client to this company for 10+ years and due to the amazing, fast, reliable service I have been getting here is the reason I stay and recommend this team!"

"I have been with State Farm for past 13 years and have always been very happy with the quality of service I receive from Sharon and her team. I've worked with Nuvia Sanchez on many occasions and have always received superb service from her. Nuvia is very knowledgeable and very nice, I always receive the best help from her. Sharon and her team are highly recommended, from my experience working with them. Thanks to Sharon and her team, you guys are the best."

"Sharon has been our insurance agent for most of the 12 years we've lived here in the high desert. Sharon and her staff are always quick to provide the best customer service, and Sharon has personally made sure we always had the right amount of coverage on our home and auto policies. With as much money as we have to pay out in insurance, having a person to talk you through your coverages and finding all the discounts your eligible for is a blessing."

"I have recently cancelled my insurance policy with Statefarm I experienced wonderful customer service from Cassandra Coleman. In the past when cancelling services with other company’s the representatives become sour. We have still had someone business to handle although the policy is cancelled and she has been just wonderful and professional."

"The one thing I can say is that I have never been disappointed with anything I've asked from the agent they've always been kind considering and helpful to go above and beyond their duties to help their clients and I would recommend State farm to anyone who needs economic insurance and understanding when things don't go the way they should a very kind"

"I called this office (SFI Sheron Lopez) to speak with someone in regards to my policy information. I spoke with Cassandra and very happy😃 I did. Cassandra is professional and very respectful She is very knowledgeable in this field. She made sure I knew all information in my policy and that I understood. She made me feel very comfortable 🙂 and assured with my policy information. She's very kind and patient and has great customer service skills. She's the best❣️ Thanks Cassandra for all your great help I really appreciate it."

"I have been with Sharon Lopez at State Farm insurance for years, and have had a very good experience with all the office staff spoken to Sharon many times always been helpful and a delight to talk to. I am only leaving because I'm going to another state. Thank you to Sharon Lopez and her staff. Service has been above par, and great Insurance rates."

"I have used State Farm since I was first licensed. My account originally belonged to Jeff Dunn and his team. I never really had issues with them or their staff. Flash forward to this year when Jeff retired and my account went to this place. My once $147 car/ renters payment went up to $169. (Even at $147 I thought I was paying a lot)..Per the team over there fees increased due to a new state law..... yet for other family members who also have insurance with them didn’t have this increase. I’m not young... practically 30... Never had an accident, ticket (fix it ticket only), etc... so was completely baffled by the sudden increase... I called one of the people “in charge” over there who honestly had no customer service and was saying the same thing about “fee increases”. When I mentioned my mom and some family members don’t have this they told me it’s for “select customers.” Not sure if anyone else experienced this as well... So with any long bad review rant... I choose to leave State Farm and this agent."